Frequently Asked Questions What is fnCentral? What is Jexp? What can I do with fnCentral? How much does it cost? What is a Category in fnCentral? Can I use my consultant id to login as a user? My financial institution does not allow me to export more than 60 days of data. What should I do? How Secure is fnCentral? Can a government agency look at my data? Why does "Download Data" on Internet Explorer 5 show the 'loading' icon? Why does OFC export not work with Money 2000? Why does QIF import from Money 2000 show wrong dates? What does the Palm interface do? What do I need to use it? How do I set up the palm interface? Does fnCentral use cookies? What browsers are supported? Overview What is fnCentral? fnCentral is an integrated online personal finance manager. You can think of it as a MS Money or Quicken on the web. What is Jexp? Jexp provides the infrastructure that runs fnCentral. What can I do with fnCentral? You can keep track of your accounts and expenses online. You can use the Palm VII interface to add entries when you are on the move. Also, QwickEntry from fnCentral allows you to work offline with fnCentral. fnCentral is an hassle free way of getting your personal finances under control. You can keep track of expenses budget projections and actuals setup payment reminders keep track of your portfolios check out news and quotes Use consultant services like Tax or Investment Synchronize the data on fnCentral with your MS Money, Quicken or Financial institution Pay Bills & File taxes online (service will be available soon) fnCentral is the one-stop-site for all your personal finance needs. And its Free! How much does it cost? fnCentral offers the basic services free of cost! Consultant, Bill Pay and Tax filing services will be offered as a premium service for a monthly fee. Using fnCentral What is a Category in fnCentral? Categories are 'classification' of your account information. Identifying and setting up income/expense based on categories help you to generate reports that give you a picture of where your money is being spent. Also during tax time, this is formatted into an easy to prepare tax form. Example categories include "Rent", "Education", "Automobile", "Medical", etc. You can also create your own categories in fnCentral. Can I use my consultant id to login as a user? No. For maintenance reasons, fnCentral maintains the accounts separately. You need to register again as a user. My financial institution does not allow me to export more than 60 days of data. What should I do? The hard way is to talk to them and get the rest of the data. The easy way is to create an entry in fnCentral as "opening balance" and set your balance to what it was just before the 60 days. This way, the accounts would tally, even though you do not have the actual transaction information before the 60 day time period. Security How Secure is fnCentral? fnCentral takes great care to protect your personal financial data. We use the latest security technology, Secure Sockets Layer (SSL) for securing Internet transactions. All our servers are also protected by firewalls. Only authorized personal have access to the servers holding your data. Can a government agency look at my data? A government agency with a valid court order can get access to any individuals data (this is true of Banks and other financial institutions as well). However, we do not collect or store any 'identifiable' information except an email. If you are worried about anonymity, use one of the free email providers and create yourself an account and register at fnCentral using that Email. Trouble Shooting Why does "Download Data" on Internet Explorer 5 show the 'loading' icon? IE5 has a problem that shows the 'loading icon' even after the data is downloaded. We have communicated the problem to Microsoft. This is more of an 'irritant' than a real problem and you can continue to use the download or other options using IE5. Why does OFC export not work with Money 2000? Money 2000 does not recognize 'Account Type: Other'. We have communicated the problem to Microsoft. You can use the QIF download and import it into Money 2000. Why does QIF import from Money 2000 show wrong dates? Money 2000 has a bug that exports date in the system date format (while QIF always should be in mm/dd/yy). To fix this problem, go to date setting in Windows and change format to M/dd/yy and then export the data. fnCentral for Palm VII What does the Palm interface do? fnCentral for palm is a free application that allows you to add expense entries when you are on the move! What do I need to use it? Currently you need a Palm VII for using fnCentral Palm Entry. To install it to your palm, you need a desktop running Windows 95/98 or NT and Palm Desktop 3.0.x (comes with your Palm device). How do I set up the palm interface? 1. Download Entry for Palm to your desktop 2. Select Palm Desktop->Install Tool and select the palm application you saved in step 1 3. HotSync your Palm VII with your desktop 4. From your Palm Pilot VII select Application->fnCentral->Register your Palm. Registering your Palm enables you to directly add entries into fnCentral without logging in! 5. You can use "Add Entry" from your Palm to add an expense entry anytime, anywhere! Technical Questions Does fnCentral use cookies? Yes. Cookies are used for storing session information from logged-in users If you are using a older browser that does not support cookies, we suggest that you move to a newer version. What browsers are supported? We recommend Netscape 4 (or higher) and Internet Exploret 4 or higher. Any other browser supporting cookies and javascript 1.2 will also work.